Price :
QTY :
CART TOTALS :
There are items
in your cart
CART TOTALS :
With this products also buy:
Your shopping bag is empty
Go to the shopPrivacy Policy
Privacy Policy
Last updated: November 2025
CNL Sneakers is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with EU GDPR regulations.
Who is responsible for your data?
Data Controller:
CNL Sneakers (CNL Handel)
Vareseweg 135
3047 AT Rotterdam
The Netherlands
Contact:
Email: info@cnlhandel.com
Phone: +31 (010) 299 0860
What personal data do we collect?
We collect information necessary to process your orders and improve your shopping experience:
Order & Account Information: Name, email address, phone number, delivery address, billing address, and order history.
Payment Information: Processed securely by our payment partners. We don't store your full card details.
Technical Data: IP address, browser type, device information, and cookies (see our Cookie Policy for details).
Communications: Email correspondence, customer service messages, and marketing preferences.
How do we use your data?
We process your personal data for the following purposes:
Order Fulfillment: Processing and delivering your orders, sending dispatch and delivery notifications.
Customer Support: Responding to inquiries, handling returns, and resolving issues.
Account Management: Maintaining your customer account and order history.
Marketing: Sending promotional emails (only with your consent, which you can withdraw anytime).
Legal Compliance: Meeting accounting, tax, and legal obligations.
Website Improvement: Analyzing usage patterns to enhance functionality and user experience.
How long do we keep your data?
Order Records: 7 years (required for accounting and tax purposes under Dutch law).
Account Information: Retained while your account is active, or until you request deletion.
Customer Service Emails: Up to 3 years for quality assurance and dispute resolution.
Marketing Data: Until you unsubscribe or withdraw consent.
After these periods, data is either deleted or anonymized unless retention is legally required.
